AshkiWorks designs and produces 3D printed accessories — pieces built around clean form, considered detail, and collector appeal. The current collection starts with meaningful NFC gifts, with new products added as they meet the standard of the existing range.
Support
Support & Store Information
Find quick answers about AshkiWorks products, shipping, returns, custom requests, and how to get help before or after ordering.
Need help?
Get in touch directly.
For order questions, custom requests, or anything not covered here — the contact form is the fastest way to reach us.
Contact AshkiWorksThe collection
Design-led. Made to order. Ships worldwide.
Every AshkiWorks product is designed with attention to form, finish, and everyday use. The collection evolves as new pieces meet the standard — custom work is also available on request.
FAQ
Common questions.
Yes. Every product is printed and prepared after your order is placed. This keeps quality consistent across every unit and allows for a broad range of color options without holding unnecessary stock.
Orders are handled within 1–3 business days, then shipped worldwide. Delivery typically takes 3–10 business days depending on your location. You'll receive a tracking number by email as soon as your order ships.
Shipping is calculated at checkout based on your location and order. Free shipping is available on orders over USD $50, or CAD $70 for Canadian pricing.
Yes. Every order ships with tracking included. You'll receive a tracking link by email once your order has been handed to the courier.
Products are made using FDM 3D printing with thermoplastic materials. Each piece is printed with precision-tuned settings and inspected before shipping. They're designed for everyday carry and normal handling — keep them away from sustained high heat or heavy impact.
Yes. Custom and FDM printing requests are handled separately from the ready-made catalog. Use the Contact page to describe what you have in mind and we'll take it from there.
Yes. We accept eligible returns within 30 days of delivery. Items must be unused and in their original condition. Return shipping costs are the customer's responsibility unless otherwise approved.
Please contact us within 7 days of delivery with your order details and photos of the issue. If eligible, we'll help with a replacement, store credit, or refund.
Policies
Store information.
Shipping
Tracked shipping worldwide. Flat rates by region, calculated at checkout once you enter your address. Free shipping on orders over USD $50 (CAD $70 for Canadian pricing). Delivery in 3–10 business days after 1–3 business days of handling. You will receive a tracking number by email once your order ships.
Returns and exchanges
If something arrives damaged, incorrect, or not as expected, contact AshkiWorks with your order details so the issue can be reviewed. Return or replacement options may depend on the product condition and order type.
Custom orders
Custom or personalized items are made for a specific request, so they may have different return eligibility than standard products. Details should be confirmed before the custom work begins.
Product variations
Small differences in surface finish, color tone, or print texture can happen with 3D printed products. These details are part of the making process and do not usually affect normal use.
Privacy
Information submitted through orders or the contact form is used for communication, support, and fulfillment. AshkiWorks does not need more personal information than what is required to help with your request.